MERCEDES-BENZ USA. LLC Mercedes-Benz

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Q) Mercedes-Benzne1.::r M ERCEDES-B ENZ USA . LLCnelupdateI TO:Parts Managers and Parts AdvisorsService Managers and Service AdvisorsRE:! FROM: Parts Assistance CenterWeekly Parts UpdateDATE: September 5, 20 14RECALLSRecall Campaign 2012010006 - Check Tire Pressure Monitoring Coding, MY 2011-2012, Model 221 (S-Class)The tire pressure monitoring syst em (TPMS) in approximately 158 MY2011 -20 12 S-Class vehicles may fai l to conform tothe requirements of Federal Motor Vehicle Safety Standard (FMVSS) 138, "Tire Pressure Monitoring Systems" . Thesubj ect vehicles contain TPMS software which does not meet certai n TPMS instrument clust er indicator requirements ofFMVSS 138. Specifi cally, the TPMS malfunction indicator may not continue to illuminate whenever there is a TPMSmalfunction.Please refer to the Recall Campaign 20 120 10006 - Check Tire Pressure Monitoring Coding, Update if Necessary, MY2011 - 20 12 Model 221 (S-Class) NCA dated September 5th for additional information.Recall Campaign 2012120001 - Software Calibration Number (SCN) Code - Front SAM . Model X204 (GU ),Model Year 2013The park ing lamps in approximately 2 18 Model Year 2013 GLK-Class vehicles may fail to conform to th e requirements ofFMVSS number 108, "Lamps, reflective devices and associated equipment". The affected vehicles have been flagged inVM I; no parts are required. Software update rate is 100%. Use Xentry / DAS version 07-08 / 2014.Please refer t o Reca ll Ca mpaign 20 12120001 - Software Calibration Number (SCN) Code - Front SAM. Model X204(G LK), Model Year 20 13 NCA dated September 5th for additional information.RETURNSThe following part numbers should no longer be inst alled and any existing stock on hand must be returned to your facingPDC via ZSR Special Return, use Item Category ZS03 - SCM Authorized Return; include a copy of this NCA as yourauth orization to return th ese parts. Thi s special return will not affect your return allowance and will not be accepted afterthe specified date.RETURNSCleanerAuxiliary PumpPart Number to be ReturnedA009989827 1A00989827 1098609A2 11 470 40 94New Part NumberReturn DeadlineA009 989827 128September 11, 20 14A21 1 470 60 94September 15, 20 14Please place orders as needed to replenish your inventory. Substitution links have been entered into Paragon and willdirect you to the newest part nu mbers available.Page I 1, Weekly Parts Update - September 5, 20 14Q;) Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germany

0Mercedes BenzMERCE DES-BENZ USA. LLCBACl ORDER INFORMATIONPART BACl -ORDERSETA Week ofETA QuantityTS PEDAL SYSTEM9/ 8/ 201433A 000 982 93 08AUXI LIARY BATTERY9/ 8/ 20 1496A 00 1 421 11 9 1SPRING9/ 15/ 20 1485A 003 827 09 04NTG4.5 UCI w/ Lightning9/ 8/ 2014179A 008 154 42 02 80REMAN-GENERATOR9/ 8/ 20 144A 008 420 40 20TS DISK BRAKE PAD9/ 8/ 201424A 009 989 82 71 28CLEANING AGENT9/ 8/ 20 14291A 11 2 140 03 12PIPE LIN E9/ 8/ 201460A 11 7 0 11 02 08COVER,CRANKSHAFT SEAL9/ 15/ 20 1453A 126 500 35 03RADIATOR9/ 8/ 20 142MaterialMaterial DescriptionA 000 290 05 00A 129 500 01 03RADIATOR9/ 8/ 20 1419A 129 826 07 43BLINKER LAMP9/ 15/ 20 1432A 164 740 17 05DOOR SHELL9/ 8/ 20 144A 164 905 83 00RPM SENSOR9/ 8/ 20 143 14A 166 40107029765DISC WHEEL9/ 8/ 20 1423A 166 830 08 542A 17AIR NOZZLE9/ 8/ 20 1454A 166 880 04 57HOOD9/ 8/ 20 1410A 166 890 11 30DRIVE SPINDLE9/ 8/ 20 1430A 166 890 12 30DRIVE SPIN DLE9/ 8/ 20 1423A 172 670 04 00WIN DSHIELD9/ 1/ 20 1410A 176 670 18 00WIN DSHIELD9/ 8/ 20 1476A 204 270 17 03 87NAG2i Reman Automatic Transmission9/ 8/ 20 148A 204 270 6 1 00 87NAG2i Reman Automatic Transmission9/ 8/ 20 142A 204 270 95 02 87NAG2i Reman Automatic Transmission9/ 8/ 20149A 204 670 63 00WINDSHIELD9/ 8/ 20 1450A 204 900 67 09CONTROL UNIT9/ 8/ 20 1490A 2 11 320 54 38 80AIR SUSPEN SION STRUT9/ 8/ 201415A 2 11 320 60 13 80HYDROPNEUMATIC SPRI NG LEG9/ 8/ 20 14123A 2 11 320 95 13 80HYDROPNEUMATIC SPRIN G LEG9/ 8/ 20 14149A 2 11 620 20 87FRAME-TYPE INT. SUPPORT9/ 8/ 201 433A 2 12 270 87 01 87NAG2i Reman Automatic Transmission9/ 8/ 20144A 2 12680 1293TS MOULDING9/ 15/ 2014495PageI2, Wee kly Parts Update - September 5, [email protected] Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germany

@MERCEDES-BENZ USA. LLCMercedes-BenzPART BACl -ORDERSETA Week ofETA QuantityFRONT WINDOW9/ 8/ 20 14139A 219 320 11 13 80REMAN HYDROPNEUMATIC SPR ING LEG9/ 8/ 20 14144A 22 167094 01WINDS HIELD9/ 8/2 0 14205A 222 670 04 01WINDS HIELD9/ 8/ 201 456A 222 670 50 00WINDSHIELD9/ 8/20 1416A 222 860 19 85 28 9C94SEAT BELT9/ 15/ 20 1444MaterialMaterial DescriptionA 218670 1801A 222 860 20 85 28 9C94SEAT BELT9/ 15/201427A 25 1 870 66 89 80Sound Amplifier 7020forW164 and W25 19/ 8/ 20 149A 451 630 11 69WHEELHOUSE9/ 1/ 20 141A 451 689 08 067M62COWLI NG COCKPIT AREA9/ 15/20 141A 451 689 22 537M62INSTRUMENT PANEL9/ 15/ 20 141A 45 1 860 36 02CR4AKNEE AIRBAG9/ 15/20 142A 45 1 860 51 02PASSENGER AIRBAG9/ 8/20 141A 6 12 070 0 1 01 87INJECTION PUMP9/8/20 1433A 61 2 096 03 99 87TURBOCHARGER9/ 8/2 0 1417A 65 1 0 10 70 08 80REMAN DIESEL ENGINE9/ 8/ 20 143A 906 320 08 31SHOCK ABSORBER9/ 8/ 20 1414A 906 320 12 31SHOCK ABSORBER9/22/20147A 906 50 1 38 82HOSE9/ 1/2 0 1427A 906 670 63 00WINDS HIELD9/ 8/ 20 1414A 906 745 02 10GLASS PANE9/ 8/2 0143A 906 997 22 52EXHAUST GAS HOSE9/ 8/2 0 1433B6 6 47 0120WHEEL HUB COVER9/ 8/20 14608B6 6 57 0009ALL-SEASON FLOOR MATS9/ 8/2 0 1439BO 6 68 048 1FLRMATS CHARC / BLACK SLK0 19/8/20 1430PageI 3, Weekly Parts Update - September 5, 20 14(2) Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germany

11\ M ERCEDES-BENZ USA. LLCt.t. ,4l\il er cedes-BenzPROGRAM AND PRODUCT UPDATESPart s M anager Carlisle SurveyThe Carlisle annual survey helps us determin e your sa ti sfaction with th e product s and support we provide t o your Partsoperations. Please complete th e survey by October 3, 2014.Your feedback is extremely importa nt and we hope th at you will t ake th e time t o complete it (approximat ely 30 minutes).We will review the results and use it to help shape our future direction. Please review the NCA dated September 5 th fo radditional informati on.Supply Constraint: Rem an AC Compressor with ClutchWe are currently experiencing a supply constraint f or Part Number A 002 230 52 11 80; expected ETA is late Oct ober20 14. Every effort is currently being made by Daimler and our supplier to shorten this ETA. Please review the NCA datedSeptember 5th fo r additional information .Paragon 2.0 and Sunsetting of Old ParagonAll dealers are authorized and set up t o use Paragon 2. 0. As a result, the old Paragon syst em will sunset on Oct ober 1st.To facilitat e the fina l transition, the PAC wil l host a refresher du ring the September 16th and 17th webinars. Please refer t oNCA dated August 29th fo r additiona l information.Pa rts Inventory Management - In Dealersh ip Consulting ProgramIn su pport of th e new Order / Return Policy, SmartCo Services LLC has been selected to conduct the one-day indealership t raining. The training will introduce dealership management to the latest trends and techniques inmanaging parts inventori es as well as focus on operati onal improvements in the areas of syst em settin gs, specialorder parts, lost sa les tracking, service level performance, inventory tu rnove r and st ock order utilization. Pleaserefer t o the NCA dat ed September 5 th fo r program details.In-Vehicle Hotspot DiscontinuationPlease be advised that the In-Vehicle Hot spot (Part # BO 682 9001) will be discontinued. Only a limited quantity will beavailable for the run-out and th e part wi ll be blocked fro m ordering once the inventory is depleted. Please ref er t o theNCA dat ed September 5th for additional info rmation.M BUSA Oil Program - Biannual Oil Volume Rebate and 1st Half 2014 Filter Promotion UpdateThe 1st payouts for the Biannual Oil Vo lume Rebate and the Filt er Promotion are now in process. Please refer to the NCAdate Sept ember 3'd for additional information.20 14 Servi ce Contract Program Changes and FAQ from WebinarsOn September 3'd, new and enhanced Service Contract products we re launched, replacing the existing plans. Packageshave been specifically t ailored to entice customers to go to dealerships for their service and repai r needs first.Please refer to the NCA dated September 3rd fo r additional info rmation.PageI 4, Weekly Parts Update -0September 5, 2014Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germany

0neMERCEDE S-BENZ USA. LLC t ,7'Mercedes-Benz rnel updateTIP of the WEEK: Hidden Elements - What to do when a button/li nk/ text does not appearIn Paragon 2.0 if a button does not appear that normally does, this is most likely due to it being hidden.The picture below on the right is missing the "Browse . " button.CJ )(Import FileBrowse .-1-ie f., le · "oc. te d ' n'C : ·bpartpardd.t.txtPl uecl·d .thebr.:; . se button t.J :ielect tl'le' oa.rdat f-le.OKI'Import Filex(j-he f-, le , loc . ted -11'C: -i part pardH. t ' t' ple secl·c.k tr.a br.owse butt.on to s.ele.ctthe pa,·d t h le,O C n elCano.I1.To bring this back, right click on the area that the button should appear.2.When the menu appears place your mouse over User Settings then select Invisible Elements.Import FileRJght Click )(ClImport File- 1., fi l i: 1 s lcx;at d , n'C: -bpart pardat.t»t ", pl-:cl·d'. tho bro""' button t o se ectthe i;aroat f· le.fi. - -. ·x' }nv!sfb . e1 rnel'!tsHide Quid H"'IPMe e Field Help OK 1; Cs ncel J123.Hidden Screen Element s will appear (there may be more than one page). Once you find the element, in this caseFile Upload "C:\m bpart\ pardat", click the link.4. After clicking the link, the button will now appear again.User Settings forX-Cl xImport FileBrowse.Tht file -s locat d ·nC: -bpJrt"-fl'c a T tl cct.,,- . c .,. ey u: T .th-I o l.,r v -C 1.,u.,. ,. ard t.t ' t · p iea clicl t i- ?bro'hte button tc s.e'"ectti 43OKCan.OiiPage I 5, Weekly Parts Update - September 5, 2014(5) Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germanypru·oat f . le.o ·noel J

0MERCEDES-S ENZ USA . LLCMer edes-13enzNETSTARIJMESSAGESThis is a summary of the NewsChannel Announcements for Parts posted 9/5/ 14. c:ptcm bc rP/\C Wcbinar : Paragon 2.02013 - '.W I- Parts Logisti c:::, and upportI l i!.!.hli !. !. hlsReminder: Parts Ill\ c11tor\ l\ll a11agemc11t - In Dealership !'rainin g Programl n-Vchiek I lotspot Di scontinuat ionMl3U /\ urphOil Program - Biannual Oil Vo lume Rebate and I st ha11' 20 14 Filter Promotion UpdateConstrai nt : Rcman /\C- Co111prcs::,or \\ ilh ClutchCAMPAIGNMESSAGESThe following recall and / or service campaign messages were posted on the Service page 9/5/ 14.Recall Campa ign ' 01 2 12000 I - So l'l\\an: Ca librati onu111bc: r (SCNl Code - Front S/\M. MY 201 3. X204 GLKReca ll Ca mpaign 20 120 I 0006-Chk I ire Prcs::,urc Monitori n!!. Codi nQ. (sec fu ll description)LIPUBLICATIONSNone for the week.OTHERSTARTEKINFOBULLETINSNone for the week.PageI 6, Weekly Parts Update- September 5, [email protected] Mercedes-Benz - are registered trademarks of Daimler, Stuttgart, Germany